As the RTA moves towards an online future, Australia Post outlets will no longer provide services on behalf of the RTA.
So what does this upcoming change mean for tenants?
- From 1 November 2012, all residential tenancy bonds will be lodged and refunded directly through the RTA. Cash bond lodgements and refunds will no longer be available at Australia Post outlets. The RTA will also no longer accept cash bond lodgements at the RTA office in Brisbane.
- Clients will soon be able to lodge agreed bond refund forms online via the RTA website. These agreed bond requests will be paid by direct deposit to clients’ bank accounts. Direct deposit remains the quickest, safest and easiest method to receive a bond refund.
For more information, contact the RTA on 1300 366 311 or visit Changes to services