Paying your Rent
It’s important that paying your rent is just like paying any other type of bill and that your rental history will support your credit rating. Therefore it’s important you are aware of the payment options and what is required.
We provide you with 2 options for the payment of rent, both are electronic forms of payment as we are a cashless office. These options include BPay (no fees) or through the DEFT Payment System (credit card, automatic recurring payment, phone or internet transfer), its your choice as to which option you prefer
If you have forgotten the BPay biller code or your personal reference number please email our property management department on rentals.maroochydore@raywhite.com To make a payment through DEFT Payment System either visit www.deft.com.au or phone 1300 30 10 90. For information or to cancel / modify future payments phone DEFT on 1800 672 162.
Under the Residential Tenancies Act you are required to pay your rent by the date noted on the schedule in your lease and it must always be paid in advance. Should you have any difficulties in paying your rent please notify us as soon as possible.
If you’ve requested maintenance you should not take matters into your own hands and stop paying rent as a way to get work done. If you do this you are breaching the agreement and you could be given a Notice to Leave.
Ray White Maroochydore have a ‘Zero Tolerance’ for Rent Arrears
This office does have a strict policy on the payment and collection of rent, should you fall behind for any reason the below timeline provides you with a list of events.
| Category | Time elapsed | Reminder notice | |
| Category 1 arrears | 1 to 3 days in arrears | Text message, email or phone call | |
| Category 2 arrears | 4 to 7 days in arrears | Phone call and letter | |
| Category 3 arrears | 8 to 14 days in arrears | Notice to Remedy Breach | |
| Category 4 arrears | 17 days in arrears | Notice to Leave (after 2nd Notice to Remedy Breach) | |
