Rent

Emergency Repairs

Only URGENT REPAIRS will be accepted first informally but must be confirmed in writing as soon as possible. Urgent repairs are a specialised form of maintenance and directly relate to basic issues of shelter. Some examples are listed below:

  • A serious gas leak
  • A burst hot water service
  • A dangerous electrical fault
  • Any fault or damage that causes the premises to be unsafe or not secure

Please be advised any maintenance work that is organised by a tenant that is not considered an emergency may be at the tenants expense. Other examples of urgent repairs are contained in your lease agreement.

If such repairs are necessary you must immediately contact our office by email using the maintenance request form found below. In the event the matter occurs after hours and is an emergency, please contact one of the contractors listed below: 

Electrical RepairsJim White Electrical0428 712 915
Plumbing RepairsPlatinum Plumbing QLD0401 417 240
General MaintenanceMichael Simpson Maintenance Service0422 110 220
Glass RepairsAussie Emergency  Glass07 5445 6050
LocksmithAbetta Mobile Locksmiths07 5443 7245

How to Handle Damages During a Storm

Living in QLD tropical storms are a way of life, so it is vital to be prepared for the worst situation. The following guidelines are the best points of contact for any emergency you may face in a storm. We cannot stress enough that contents insurance is the sole responsibility of the tenant, and without it you will be unable to recover any damaged personal belongings in the event of a storm.

Issue

Repairer

Contact details

Fallen Trees, Sandbagging, Temporary Shelter &Tarps

SES

13 74 68

Dangerous powerlines & loss of power

Energex

13 19 62

Flash Flooding

SES

13 74 68

Minor water damage

SJ Atkins Plumbing

0417 626 918

Road Conditions & Safety

RACQ

www.racq.com.au or 13 19 40

Weather Conditions/Forecast

Bureau of Meterology

www.bom.gov.au or (07) 3239 8700

Personal Belongings Damaged

Contents Insurer

Of your own choice


Tenant Details

Property Details

Maintenance Details